Discount & Cash Rounding
Use this page to turn on rounding: percentage discounts rounded to the nearest whole dollar, and cash totals rounded to the nearest 5¢ now that Canada has no pennies.
Quick steps
- Go to Settings, click Edit Settings, and open the Products & Inventory tab.
- Scroll to the Product Management Features section.
- If you take cash, tick Canadian Cash Rounding (nearest 5¢). It is never switched on for you.
- Tick any discount rounding you want: Round Campaign Discounts, Round Loyalty Tier Discounts, Round Tier Consolidation Savings or Round Manual Discounts.
- Click Update Settings. New sales use the new rounding.
Common questions
Does cash rounding change card payments? No. Only the cash part of a sale is rounded, and only the final total after tax. Card, debit and other payments stay exact to the cent.
Will my drawer count be off because of rounding? No. Each rounding adjustment is recorded separately, so the Z-Report and drawer count still balance.
I ticked Round Campaign Discounts but my sale isn't rounding. That setting only unlocks a Round discount to nearest dollar checkbox on each campaign. Tick it on the campaigns you want rounded.
Can rounding give a bigger discount? Yes. It rounds to the nearest dollar either way: 10% off $33 becomes $3.00 off, while 15% off $33 becomes $5.00 off.
More detail: the two kinds of rounding
This page covers two unrelated rounding features that live side by side in store settings:
- Discount rounding — rounds percentage-based discounts to the nearest whole dollar.
- Canadian cash rounding — rounds the final cash total to the nearest 5 cents (nickel) for stores that no longer accept pennies.
Discount rounding simplifies the numbers displayed on receipts and on the POS screen, which many stores prefer for a cleaner customer-facing experience. Canadian cash rounding follows Royal Canadian Mint guidance that has been in effect since the penny was withdrawn from circulation in 2013.
Each rounding option is an independent toggle, and all of them are off until you turn them on. Enable any combination under Settings, on the Products & Inventory tab, in the Product Management Features section. The same options also appear on the Rounding step of the setup wizard.
Canadian Cash Rounding is a manual setting. It is never switched on for you, including by the province your store is in. If your store accepts cash, tick it on the setup wizard's Rounding step or in Settings, so cash totals settle to the nearest 5¢.
More detail: the four discount rounding options
The Four Rounding Options
Round Campaign Discounts
Setting: Round Campaign Discounts
When enabled, sale campaigns can optionally round their calculated discount to the nearest whole dollar. This is a per-campaign opt-in: while this setting is on, each campaign's form shows a Round discount to nearest dollar checkbox.
Example: 15% off a $33.00 item = $4.95 raw discount → rounds to $5.00.
Round Loyalty Tier Discounts
Setting: Round Loyalty Tier Discounts
When enabled, all automatic loyalty tier percentage discounts are rounded to the nearest whole dollar.
Example: A Gold tier customer with 10% off buys a $33.00 item. Raw discount = $3.30 → rounds to $3.00.
This applies to the loyalty tier discount line calculated in the cart for customers assigned to a loyalty tier.
Round Tier Consolidation Savings
Setting: Round Tier Consolidation Savings
When enabled, the savings amount from quality tier consolidation (combining multiple weight-based items into a bulk price) is rounded to the nearest whole dollar.
Example: Two 3.5g items consolidate into a 7g bulk price, generating $4.60 in savings → rounds to $5.00.
Savings only apply when the unrounded amount is at least $1.00, so rounding never turns a few cents of savings into a dollar.
This only applies to stores using quality tier pricing with tier consolidation active.
Round Manual Discounts
Setting: Round Manual Discounts
When enabled, any percentage-based manual discount applied by a cashier — either at the line item level or the order level — is rounded to the nearest whole dollar.
Example: A cashier applies a 10% manual discount to a $33.00 order. Raw discount = $3.30 → rounds to $3.00.
This includes percentage discounts on items keyed in with Manual Item.
Dollar-amount manual discounts are not affected; rounding only applies to percentage-based manual discounts.
How Rounding Works
Each discount is worked out to the cent first, then rounded to the nearest whole dollar ($0.50 and up rounds up) before it comes off the cart total. Each discount type is rounded independently — enabling one option does not affect any other.
| Discount Type | Rounded when this setting is on |
|---|---|
| Campaign discount | Round Campaign Discounts (and the campaign's own rounding toggle) |
| Loyalty tier discount | Round Loyalty Tier Discounts |
| Tier consolidation savings | Round Tier Consolidation Savings |
| Manual line item / order discount (percentage only) | Round Manual Discounts |
More detail: Canadian cash rounding (nearest 5¢)
Canadian Cash Rounding (Nearest 5¢)
Setting: Canadian Cash Rounding (nearest 5¢)
When enabled, Brother POS rounds the final cash total of a sale to the nearest 5 cents. This is the Canadian standard since the penny left circulation in 2013. The toggle is off until you turn it on.
What gets rounded
Rounding applies only to the cash-paid portion of a sale, and only to the final amount after tax — never to subtotals, taxes, line items, or discounts.
| Payment method | Behavior |
|---|---|
| Cash (full payment) | Final total rounds to the nearest 5¢; the adjustment is recorded. |
| Split tender with a cash portion | Only the cash portion absorbs the adjustment. Card/debit/e-transfer portions stay exact; the cash portion is whatever is left after the non-cash payments, rounded to the nearest 5¢. |
| Debit / credit / e-transfer / store credit / gift card / etc. | Charged exact to the cent — no rounding. |
The rounding bands
The last cent of the cash total determines the adjustment:
| Last cent | Rounds to | Adjustment |
|---|---|---|
.X1 / .X2 | .X0 | down 1¢ / 2¢ |
.X3 / .X4 | .X5 | up 2¢ / 1¢ |
.X6 / .X7 | .X5 | down 1¢ / 2¢ |
.X8 / .X9 | (X+1)0 | up 2¢ / 1¢ |
.X0 / .X5 | unchanged | none |
Example: a $13.56 cash sale collects $13.55. A $27.12 sale split as $20.00 card + cash collects $7.10 cash (total $27.10).
Refunds round symmetrically
Cash refunds round the same way cash sales do, per Royal Canadian Mint guidance. A customer who paid $5.45 (rounded up from $5.43) and refunds in cash receives $5.45 back — not $5.43. Refunds via debit, store credit, or exchange stay exact to the cent.
Reconciliation
The rounding adjustment on each sale and refund is recorded separately, so it is visible on the receipt and the Z-Report and cash-drawer reconciliation still balance — the till is never thrown off by the rounding.
More detail: enabling rounding, and notes
Enabling Rounding Options
- Log in to the Admin Panel.
- Open Settings.
- Click the Products & Inventory tab.
- Scroll to the Product Management Features section.
- Check any combination of the discount rounding toggles and/or the Canadian Cash Rounding (nearest 5¢) toggle.
- Click Update Settings.
The new rounding applies to sales calculated after the change is saved.
Notes
- Rounding can increase or decrease the discount amount depending on the raw value. For example, 10% off $33 rounds down ($3.30 → $3.00), while 15% off $33 rounds up ($4.95 → $5.00).
- The
Round Campaign Discountsflag only unlocks the per-campaign toggle — it does not automatically round all campaigns. Each campaign must individually opt in via the campaign form. - These flags are independent of the tax calculation, which always uses two decimal places.
- Discount rounding and cash rounding are completely independent. Discount rounding adjusts the discount line before tax; Canadian cash rounding adjusts only the final cash total after tax. You can enable either, both, or neither.
What's Next?
- Sale Campaigns — Set up campaigns and their per-campaign rounding.
- Tax Configuration — How tax is worked out before cash rounding.