Owner Dashboard
The Owner Dashboard is a dedicated portal for multi-store owners who operate two or more Brother POS locations. It provides aggregate analytics across all your stores, quick access to individual store management, and the ability to switch between store contexts without logging out.
Who Can Access the Owner Dashboard?
The Owner Dashboard is available to users identified as store owners via the ownership associations configured for your account. Store ownership is not a separate user role -- it is determined by the ownership associations linking users to their stores.
If you operate a single store, you do not need the Owner Dashboard. Use the standard Admin Panel instead. The Owner Dashboard is designed for owners managing multiple locations.
Accessing the Owner Dashboard
- Log in to Brother POS using your owner credentials.
- You are redirected to the Owner Dashboard.
- Alternatively, click your name in the top-right corner and select Owner Dashboard.
Dashboard Overview
The Owner Dashboard home page presents a high-level view of your business across all stores:
Summary Metrics
| Metric | Description |
|---|---|
| Total Revenue | Combined revenue across all stores for the selected period. |
| Total Sales | Number of completed sales across all stores. |
| Avg Order Value | Average sale value across all stores. |
| Stores | Number of currently selected stores (matches the store picker selection, not necessarily all owned stores). |
Store Picker
Use the store picker dropdown to filter the dashboard to specific stores. By default, all owned stores are selected. You can check or uncheck individual stores to narrow the data displayed across all dashboard sections.
Employee Filter
When sales data is available, an Employee dropdown appears allowing you to filter all dashboard metrics by a specific cashier/employee.
Period Selector
Use the period selector to change the time range:
- Today -- Data for the current day.
- 7 Days -- Last 7 days.
- 30 Days -- Last 30 days.
- 90 Days -- Last 90 days.
Dashboard Sections
Beyond the summary metrics, the dashboard includes the following sections:
Revenue Trend Chart
A multi-line chart showing daily revenue for each selected store over the chosen period. Each store is represented by a separate line, enabling visual comparison of revenue trends.
Revenue by Store
A horizontal bar chart comparing total revenue across selected stores for the chosen period.
Payment Methods
A donut chart showing the distribution of revenue by payment method (Cash, Debit, E-Transfer, etc.) across all selected stores.
Store Performance Table
A table listing each selected store with columns for Store, Revenue, Sales count, Average Order value, and an Enter Store action button. Clicking Enter Store switches your session into that store's admin panel context.
Top Products
A ranked list of the top-selling products across selected stores, showing product name, total revenue, and quantity sold. Shows the top 10 by default with a toggle to expand the full list.
Staff Performance
A ranked list of employees by total revenue and number of sales across selected stores.
Inventory Overview
A table showing per-store inventory health, including total products, low stock count, out of stock count, and total inventory value.
Stores Page
Store cards are located on a separate Stores page, accessible via the View All Stores link in the Store Performance table header on the dashboard.
The Stores page shows a card for each store you own with details such as:
| Element | Description |
|---|---|
| Store Name | The store's display name. |
| Subdomain URL | The store's URL (e.g., storename.brotherpos.ca). |
| Address | Physical address of the store. |
| Phone | Store phone number. |
| Enter Store | Button to switch into that store's admin context. |
Entering a Store
To manage a specific store:
- Navigate to the Stores page, or click Enter Store in the Store Performance table on the dashboard.
- You are switched into that store's admin panel context.
- All standard admin features, reports, and settings are available within the store context.
- Return to the Owner Dashboard via the owner menu.
Managing Your Stores
Adding a New Store
To request a new store:
- Contact Brother POS support.
- Once provisioned, the new store appears on your Owner Dashboard.
Store Settings
To modify a store's settings:
- Click Enter Store on the store card.
- You are switched to that store's admin panel.
- Navigate to Settings and make your changes.
- Return to the Owner Dashboard via the owner menu.
Security Considerations
The Owner Dashboard provides broad access across multiple stores. Keep these security practices in mind:
- Use a strong, unique password for your owner account.
- Log out when done -- Especially on shared devices.
- Review access regularly -- Ensure only authorized users have the store owner role.
- Monitor activity logs -- Check Activity Logs across your stores for unusual behavior.
Best Practices
- Check the dashboard daily -- A 2-minute daily review catches issues before they become problems.
- Compare stores weekly -- Use comparative analytics to identify underperforming locations and best practices from top performers.
- Act on low stock alerts -- Low stock at one store may mean a stock transfer from another, not a new purchase order.
- Standardize where possible -- Use the same categories, products, and pricing across stores for meaningful comparisons.
- Delegate effectively -- Each store should have its own Admin or Manager handling day-to-day operations. Use the Owner Dashboard for oversight, not micromanagement.
- Review cash drawer sessions -- Discrepancies at any store should be investigated promptly.
What's Next?
- Sales Reports -- Detailed reporting within a specific store.