Pawn Desk and Loan List
Use this page to see which pawn loans need attention today and to find any loan by number, customer, item or serial number.
Quick steps
To see what needs attention today:
- Click Pawn Loans in the main menu, then click Pawn Desk.
- Check the four cards at the top: Active Loans, Principal Outstanding, Due Today and Ready for Shelf.
- Work down the lists below: Due Today, Past Due (in grace), Ready for Shelf (forfeit-eligible) and On Police Hold. Click a row to open the loan.
To find a loan:
- Click Pawn Loans in the main menu.
- Type a loan number, customer name, item description or part of a serial number in the search box.
- Pick a Status if you want (for example Active), then click Filter. Click the row to open the loan.
Common questions
Which loans can I put on the shelf? The ones under Ready for Shelf (forfeit-eligible) on the Pawn Desk. They are past their grace days and not on police hold.
The police asked about an item. How do I find it? Type part of its serial number in the search box on Pawn Loans. The list shows which loan the item is on.
The Pawn Desk is empty. That's good news. When nothing is due, past due, ready for the shelf or on hold, it says so.
More detail: the Pawn Desk
The Pawn Desk
Open Pawn Loans from the main menu and click Pawn Desk. Its subtitle is "What's due, past due, and ready for the shelf".
The four numbers
| Card | What it counts |
|---|---|
| Active Loans | Loans still open (not redeemed, forfeited or voided). |
| Principal Outstanding | The principal still owed across all active loans. Interest is not included. |
| Due Today | Active loans whose maturity date is today. |
| Ready for Shelf | Active loans past their forfeit-eligible date that are not on police hold. |
The lists
Below the cards, each list appears only when it has something in it:
| List | Which loans |
|---|---|
| Due Today | Maturity date is today. |
| Past Due (in grace) | Past the maturity date but not yet past the forfeit-eligible date. The borrower can still redeem or renew. |
| Ready for Shelf (forfeit-eligible) | Past the forfeit-eligible date and not on police hold. You can forfeit these to inventory. |
| On Police Hold | A police hold is in place and its date hasn't passed. |
Each row shows the loan number, the customer, today's payoff and the maturity date. Click a row to open the loan.
When nothing needs attention, the page says "Nothing is due, past due, ready for the shelf or on hold."
The header also has All Loans, Settings and Write Loan buttons.
More detail: the Pawn Loans list, search and filters
The Pawn Loans List
Pawn Loans in the main menu opens the full list, newest first.
| Column | What it shows |
|---|---|
| Loan # | The loan number. Click it (or anywhere on the row) to open the loan. |
| Customer | The borrower. |
| Items | What was pawned. Hover to see the full list if it's cut off. |
| Principal | The amount lent. |
| Maturity | The due date. |
| Status | See Loan statuses below. |
Search and filter
- Search matches the loan number, the customer's name, an item's description or an item's serial number. Type part of a serial number to find which loan an item is on.
- Status narrows the list to All, Active, Overdue (active and past the maturity date), Redeemed or Forfeited.
- Written from / To narrow the list to loans written between those dates. The police export uses the same filters.
Click Filter to apply, or Clear to reset. A search keeps the status you chose, so "Active" plus a customer's name shows only that customer's open loans.
The ⋮ menu
The three-dot button next to Write Loan holds:
- Export (Police) — downloads the acquisitions report. See Police export.
- Settings — opens Pawn Settings.
More detail: what each loan status means
Loan Statuses
A loan's badge reflects both what has happened to it and today's date:
| Badge | Meaning |
|---|---|
| Active | Open and not yet past its maturity date. |
| In Grace | Past maturity but still within the grace days. The Pawn Desk lists these under Past Due (in grace). |
| Ready for Shelf | Past the forfeit-eligible date. You can forfeit it. |
| Police Hold | A police hold is in place. It can't be redeemed or forfeited until the hold is cleared or its date passes. |
| Redeemed | Paid off. The borrower took their item back. |
| Forfeited | The item was moved to inventory. |
| Voided | Cancelled. |