Tables & Floor Plans
Use this page to lay out your dining room, patio or bar on screen, so staff can tap tables on the register.
Quick steps
- Click Reservations in the top navigation, then click Floor Plans & Tables.
- Click New Floor Plan, type a Name (such as "Patio"), leave Active ticked and click Create Floor Plan.
- Click Add Table. Drag the table to where it sits in the room. Drag the small green dot in its corner to resize it.
- Click the table to open Edit Table. Set its Number, Capacity (seats), Shape and, if you like, a Label and Section. Click Close.
- Repeat for each table. Everything saves as you go — there is no Save button on the layout.
Common questions
It says "Number has already been taken".
Every table needs its own number across all your floor plans. Pick a different number, such as P5 for the patio.
How do I hide the patio for the winter? Click Settings on the patio's card, untick Active, and click Update Floor Plan. It disappears from the register until you tick it again.
Can I take one table out of use without deleting it? Yes. Click Edit on the table in the list under the grid and untick Active. Reactivate brings it back.
What happens to reservations if I delete a table? They're deleted too. Move them to another table first.
More detail: what floor plans are, and turning it on
A floor plan is a picture of one room: the main dining room, the patio, the bar. You drag tables onto it where they really are. The register then shows the same picture on its Tables screen, so staff can tap a table to seat guests, run the table's tab and see which tables are free.
Turning It On
Floor plans and tables appear once table management is switched on for your store. If you don't see Reservations in the top navigation, contact support to have it switched on.
Once it's on:
- The Floor Plans button appears on the Settings page.
- Reservations appears in the admin's top navigation (see Reservations).
- A Tables tab appears on the register (see Table Service at the Register).
Opening Floor Plans
- Click Reservations in the top navigation.
- Click the Floor Plans & Tables button at the top of the page.
Admins and managers can both manage floor plans and tables. Admins can also get there from the Floor Plans button on the Settings page.
The Floor Plans page shows a card for each floor plan with its name, whether it's Active or Inactive, and how many tables it has. Each card has two buttons:
- View & Edit Tables opens the layout, where you place and edit tables.
- Settings changes the floor plan's name and options.
More detail: creating a floor plan
Creating a Floor Plan
- On the Floor Plans page, click New Floor Plan.
- Enter a Name, for example "Main Dining Room" or "Patio".
- Leave Active ticked.
- Click Create Floor Plan.
You land on the new floor plan's layout, ready to add tables.
| Field | What it does |
|---|---|
| Name | What staff see on the tab across the top of the register's Tables screen. Each floor plan in your store needs a different name. |
| Revenue Center | Only shown when your store uses Revenue Centers and has at least one active center. Leave it on All centers if you're not sure. |
| Active | Untick it to hide the whole floor plan from the register, for example a patio that is closed for the winter. It stays on the Floor Plans page marked Inactive, so you can tick it again later. |
To change these later, click Settings on the floor plan's card (or Edit Floor Plan on its layout), then Update Floor Plan.
More detail: adding, arranging and editing tables
Adding and Arranging Tables
Click View & Edit Tables on a floor plan. The Floor Layout grid shows every table as a coloured tile with its number and seat count.
Add a table
Click Add Table. A new square, 4-seat table appears on the grid with the next free number (if your highest table is 12, the new one is 13), and its edit panel opens so you can change it straight away.
Move and resize
- Move: drag the table to where it sits in the room. Tables snap to the grid so rows line up.
- Resize: drag the small green dot in the table's bottom-right corner. Use a long, thin table for a bar counter and a big one for a large booth.
Moves and resizes save as soon as you let go.
Edit a table
Click a table (without dragging it) to open the Edit Table panel under the grid:
| Setting | What it does |
|---|---|
| Number | The table number staff see on the register and on kitchen tickets. It can be a number like 12 or text like P2 or Bar-1. |
| Label | An optional name, such as "Window Booth". It shows next to the number when the table is tapped on the register. |
| Capacity | How many seats. It shows on the table ("4 seats") and is the starting guest count when the table is seated. |
| Section | An optional area name, such as "Patio" or "Bar", shown in the table list. |
| Shape | Square, Round, Rectangle, Bar or Booth. This changes how the tile looks. |
| Rotation | Turn the table 0°, 90°, 180° or 270°. |
Typed fields save when you click or tab out of the box. A new number shows on the tile straight away; a new seat count shows the next time the page loads. If a change can't be saved, a message tells you why and the box goes back to what it was. Shape and rotation save as soon as you click one, and the page reloads to show the change. Click Close to hide the panel.
To remove a table, click it, then Delete Table, and confirm.
The table list
Under the grid, every table on the floor plan is listed with its Number, Label, Capacity, Shape, Section, Status and Position. The list is in table-number order (1, 2, 3 … 10, not 1, 10, 2).
- Edit opens a full form for the table. It has the same settings as the panel (except Rotation), and also lets you type exact X Position, Y Position, Width and Height values. Click Update Table to save.
- Delete removes the table after you confirm.
- Inactive tables are listed too, greyed out with an Inactive badge. Click Reactivate to put one back in use. They don't appear on the layout above, on the register or in the reservation form until you do.
Table Numbers Must Be Unique
Every table in your store needs its own number, across all floor plans. You can't have a Table 5 on the patio and another Table 5 inside.
If you type a number that another table already uses, the change isn't saved. A message says Number has already been taken and the box goes back to the old number.
More detail: table colours
Table Colours
The layout and the register colour each table by its status:
| Colour | Status | Meaning |
|---|---|---|
| Green | Available | Free to seat. |
| Red | Occupied | Guests are seated and the table has a tab. |
| Yellow | Dirty | The table's bill was paid. It needs clearing before the next guests. |
| Blue | Reserved | On the register, a free table turns blue when a reservation for it starts within 30 minutes. |
Staff change a table's status from the register, not from this page. See Table Service at the Register.
More detail: troubleshooting and best practices
Troubleshooting
| Problem | What to check |
|---|---|
| No Reservations link or Floor Plans button | Table management isn't switched on for your store. Contact support. |
| A floor plan doesn't show on the register | Make sure it's ticked Active under its Settings. |
| A new table number keeps changing to another number | When you add a table, it is always given the next free number. Click it and change the Number afterwards. |
| Number has already been taken | Another table already uses that number. See Table Numbers Must Be Unique. |
| A table is missing from the layout | It may be inactive. Find it in the table list under the grid and click Reactivate. |
Deleting a table also deletes every reservation booked for it. Move those reservations to another table first (see Reservations).
Untick Active on a table's full Edit form to hide it from the layout, the register and the reservation form without deleting it. It stays in the table list under the grid, where Reactivate brings it back.
Best Practices
- One floor plan per room or area. Staff switch between them with one tap on the register.
- Lay it out like the real room, so a new server can find Table 14 by looking at the screen.
- Set the right capacity. It's the starting guest count when seating, and it shows on the reservation form ("Table 4 (6 seats)").
- Use simple numbers. Short numbers are easiest to read on the register and on kitchen tickets.
What's Next?
- Table Service at the Register: seat guests, run their tab and clear the table.
- Reservations: book tables ahead of time.
- Kitchen Display System: send table orders to the kitchen.