Weight-Based Products
Use this page to sell products priced by weight, like cannabis flower or deli items — by picking a set size, typing a weight or using a scale.
Quick steps
- Tap the product (or scan its barcode). A weight window opens.
- If you see weight buttons under Select Weight (for example "Eighth 3.5g $30.00"), tap one. It goes straight into the cart.
- If you see Enter Weight and a keypad, type the weight in grams, check the price shown, and tap Add to Cart.
- Need an amount that isn't a button on a tier-priced product? Tap Custom Weight, type the grams and tap Add to Cart.
- Using a scale? Put the product on the scale, wait for Stable, then tap the Use Scale Weight (or Use Xg) button.
Use Tare to zero out the bag or tray before you pour.
Common questions
A weight button says Out of Stock or Not enough stock. There isn't enough on hand for that size. Pick a smaller size, or ask a manager to check the stock count.
How do I change 3.5g to 7g in the cart? Remove the item and add it again at the new weight. The + button adds another portion of the same weight (2× 3.5g).
The scale button won't tap. It only works on a steady reading. Wait until it says Stable — it can't be used while the reading is moving, zero or in OVERLOAD.
Why did the price drop when I added a second eighth? Your store may price weights from the same quality tier together. Two eighths can be charged at the cheaper 7g price. The savings show as Quality Tier Savings.
More detail: the three kinds of weight pricing, presets and per-gram
How Weight Products Work
A weight product is priced in one of three ways:
| Pricing | How you sell it | Example |
|---|---|---|
| Weight presets | Tap one of the product's set weights, each with its own price | Gram $10, Eighth $30, Quarter $55 |
| Per-gram pricing | Enter any weight; the price is weight × price per gram | $8.50/g, customer buys 4.2g = $35.70 |
| Tier pricing | Tap a weight from the product's quality tier, or enter a custom weight | AAAA 3.5g = $45, AAA 3.5g = $35 |
The weight options always come from how each product is set up. There's no fixed list of weights shared by every product.
Weight Presets
Selecting a Preset
- Tap the product in the product grid.
- The window opens with the product's weights under Select Weight.
- Each button shows:
- the preset name (for example, "Eighth")
- the weight (for example, "3.5g")
- the price (for example, "$30.00"). If a sale lowers the price, the old price is crossed out with a "% OFF" tag.
- Tap a button. The item is added to the cart at that weight and price straight away.
If there isn't enough stock for a weight, its button says Out of Stock or Not enough stock and can't be tapped, unless the product is allowed to sell below zero. In that case the warning shows but you can still tap it.
Which weights a product offers, and their prices, are set up in the admin panel. Not every product offers every weight.
Hidden Presets
For tier-priced products, weights with a $0.00 price and weights hidden from the POS don't appear. Weights marked unavailable are hidden for every product.
Per-Gram Pricing
Some products are priced per gram with no preset weights. This is common for deli-style and bulk items.
Entering a Weight
The window shows an Enter Weight display with an on-screen keypad:
- Tap the keypad to enter the weight in grams (for example, 4.2 or 1.75). Up to three decimal places are allowed.
- The price appears as you type, for example "4.2g × $8.50 = $35.70".
- Tap Clear to start over.
- Tap Add to Cart.
Under the display you'll see the price per gram (crossed out and replaced if the product is on sale), plus the product's minimum and maximum weight if it has them.
More detail: quality tier pricing and custom weights
Quality Tier Pricing
Stores that use quality tiers (for example AA, AAA, AAAA, AAAA+) price each tier-priced product from its tier's price list.
How Tier Pricing Displays
When you tap a tier-priced product:
- The window shows the tier's weights that have a price above $0.
- Each button shows that tier's price for that weight.
- Weights your admin has hidden from the POS don't appear.
Custom Weight
Tier-priced products also have a Custom Weight button under the weights, for selling an amount that isn't one of the set weights. Custom Weight is only available on tier-priced products.
- Tap Custom Weight.
- Use the keypad to enter the weight in grams.
- An estimated price appears, for example "5g @ $8.57/g = $42.86". On larger screens, the tier rate it's based on shows underneath.
- Tap Add to Cart. The button shows the price.
- Tap Back to Presets to return to the weight buttons.
If your store uses step pricing between tiers, you may see a tip such as "11g costs $30.00. Take 14g for the same price." Tap Bump to 14g to give the customer the larger amount for the same money.
Weight Limits
If a product has a minimum or maximum weight, entering a weight outside it shows a message such as "Minimum weight is 1g" and the item isn't added. The same stock check as the preset buttons also applies.
More detail: using a scale and auto-capture
Using a Scale
If your store has a scale connected and Enable Scale Integration turned on, the weight window shows a live reading:
- Status: Stable, In motion or OVERLOAD
- Current weight, in large numbers
- A Tare button to zero out a bag or tray (tap Untare to clear it)
- A Use Scale Weight button
For preset and tier-priced products, the reading sits at the top of the window. For per-gram products, it sits in a single row inside the Enter Weight display.
Weighing a Preset or Tier-Priced Product
- Place the product on the scale and wait for Stable.
- The window picks the largest weight the pour reaches and outlines that button in green. The button reads, for example, Use Scale Weight (Eighth).
- A line under the reading shows the weight name and price, and how the pour compares:
- "0.2g under": short of that weight
- "+0.3g free": a little over, within your store's weigh-heavy allowance
- "+1.5g over": well over the allowance
- Tap the button. The item is added at that weight's price, and the actual weight poured is recorded so inventory and give-away are tracked.
If a tier-priced pour is below the smallest weight, the button reads Use Xg and fills in the Custom Weight entry so you can check the price and tap Add to Cart.
Weighing a Per-Gram Product
- Place the product on the scale and wait for Stable.
- Tap Use Xg. The item goes straight into the cart at that weight.
If your store has Per-gram rounding set, the charged weight is rounded down (for example, 11.3g becomes 11.0g at 0.5g). The real weight is still recorded for inventory. You can still type a weight on the keypad instead.
The scale button can't be tapped while the reading is unstable, zero or in overload. Wait for a steady reading.
Auto-Capture
If your store turns on Auto-capture when steady, the item is added automatically once the scale has held steady for the set number of seconds, with no tap needed. A few safeguards apply:
- The scale must be emptied first, so a weight already sitting on it when the window opens isn't grabbed.
- It fires once per pour.
- A tier-priced pour that's well over its weight isn't auto-added. You'll see Too heavy to auto-add — tap to confirm.
For setup, see Scale.
More detail: weight products in the cart and weighing out a line
Cart Behavior for Weight Products
Preset and Tier-Priced Items in the Cart
- The line shows the weight next to the price, for example "3.5g", or "2× 3.5g" once you've added more.
- The count between - and + is how many of that weight are on the line.
- + adds another of the same weight (2× 3.5g is charged as two 3.5g portions).
- - removes one. It stops at 1, so use the remove button to take the item off.
- To switch weights (for example, from 3.5g to 7g), remove the item and add it again at the new weight.
Per-Gram Items in the Cart
The quantity shows the weight. + and - change it by 0.5g, and you can tap the quantity to type an exact weight.
Weigh Out a Cart Line
When the scale feature is on, weighed cart lines on the full-size register layout show a small scale button. It opens a Weigh out window that records the actual amount poured for that line. It's useful for two cases:
- Online and WooCommerce orders. These arrive in the cart already weighed out and never go through the scale. Weighing the line out records the real pour, so inventory takes off what was actually handed over.
- Any weighed line. For example, a line added with a plain preset tap.
The window has a scale row (status, live weight, Tare, Use Xg) and an on-screen keypad with Clear and Set weight. With no scale connected, it shows a large weight display for typing instead. A "+Xg over charged" note shows the give-away as you go.
What happens to the price depends on the line:
| Line type | What happens |
|---|---|
| Online order line | The price is locked, so the customer pays what they saw. Only the actual pour is recorded. |
| Per-gram line | The line is re-priced to the weighed amount (rounded down if your store uses per-gram rounding), and the actual weight is recorded. |
| Preset or tier-priced line | The price stays the same, and the actual weight is recorded as give-away. |
The text under the window title tells you which case applies. After weighing out, the line shows a +Xg give-away badge.
More detail: tier consolidation
Tier Consolidation
If your store has tier consolidation turned on, two or more weighed items from the same quality tier in one cart can be priced together as one larger weight when that's cheaper. For example, two 3.5g AAA items at $30 each ($60) could be charged at the 7g AAA price of $55. Depending on how the tier is set up, this applies across different products in the tier or only to the same product.
The savings show as Quality Tier Savings in the cart totals. They come off before tax, so tax is charged on the lower price, and loyalty points are earned on what the customer actually pays, not on the savings.
Buy one get one deals on weighed flower count the packages it was rung up in (7g at the 3.5g preset is two eighths). See Sale Campaigns and Freebies.
What's Next?
- Cart Management: adjusting quantities and managing the cart
- Modifiers and Variations: product variations and add-ons
- Applying Discounts: discounting weight-based products
- Scale Hardware Setup: connecting a scale