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Cash Drops & Payouts (Admin)

Admin Manager
No Separate Cash Drops & Payouts Page

Brother POS does not have a dedicated Cash Drops & Payouts admin page. Cash drops are visible within individual cash drawer session detail pages. Navigate to Cash Drawers, then click View on a session to see its cash drops.


What Are Cash Drops and Payouts?

Cash Drops

A cash drop is the removal of excess cash from the register drawer during a shift. Cash drops reduce the amount of cash in the drawer, lowering the risk of theft and keeping the drawer manageable.

Common reasons for cash drops:

  • The drawer has accumulated a large amount of cash.
  • Store policy requires drops at specific intervals or thresholds.
  • Preparing a bank deposit mid-shift.

Payouts

A payout is a cash withdrawal from the register to cover a business expense. Unlike cash drops (which move cash to the safe or deposit), payouts represent money spent on goods or services.

Both require an open drawer

Cash drops and payouts can only be performed during an active cash drawer session. They are recorded at the POS register by a manager or admin. See Cash Drops & Payouts (POS) for the POS-side workflow.


Viewing Cash Drops

To view cash drops for a specific session:

  1. Log in to the Admin Panel.
  2. Click Cash Drawers in the top navigation bar.
  3. Click View on any session.
  4. The session detail page shows a Cash Drops section listing all drops recorded during that session.

Cash drops affect the expected cash calculation displayed on the session detail page.


How Drops Affect Cash Calculations

Cash drops reduce the expected cash in the drawer:

Expected Cash = Opening Float
+ Net Cash Added
- Cash Drops
Unrecorded drops cause apparent shortages

If a manager physically removes cash from the drawer without recording it as a drop in the system, the expected cash will be higher than the actual cash, creating an apparent shortage at close. Always record drops through the POS.


Oversight Best Practices

For Cash Drops

  1. Set a cash threshold. Establish a policy that drawers should never exceed a certain amount (e.g., $500). When cash approaches this threshold, a drop should be made.
  2. Record accurate amounts. The person making the drop should count the cash being removed and enter the exact amount.
  3. Add notes when relevant. Use the notes field to record context, such as "Afternoon deposit prep" or "Safe drop -- will deposit tomorrow."
  4. Review within sessions. Check each session's cash drops when reviewing closed sessions.

For Payouts

  1. Keep payouts small. Large business expenses should be handled through proper purchasing channels, not the register drawer.
  2. Require descriptions. Every payout should have a clear reason. Vague descriptions like "misc" should be questioned.

What's Next?