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Navigating the POS

Cashier Manager Admin

The POS Register is the heart of your daily sales workflow. This guide takes you on a complete tour of every element on the screen so you know exactly where everything is and what it does.

POS Register Main Interface

The POS Layout​

When you log in to the POS at storename.brotherpos.ca/pos, you will see a screen divided into three main areas:

  1. Header bar across the top — store/register info and action buttons
  2. Product area on the left — search bar, category tabs, and product grid
  3. Cart panel on the right — customer search, cart items, and checkout

Header Bar​

The header bar runs across the top of the screen with key information and action buttons.

Store and Register Info​

The left side of the header shows:

  • User — The name of the currently logged-in cashier
  • Register — Which register this session is assigned to (e.g., "Register 1")

Action Buttons​

The header contains several action buttons:

ButtonPurpose
Open Cash DrawerManually trigger the cash drawer to open (requires manage_cash_sessions permission)
Cash DropRecord a cash removal from the drawer during your shift (requires manage_cash_sessions permission)
Sync indicatorShows when the POS last synced with the server (e.g., "Just now") — tap to see sync details
Printer SettingsConfigure receipt and label printer connections for this device
Lock / Switch UserLock the register and show the PIN entry screen so another cashier can log in
Sign OutFully sign out of the POS register
Collapse HeaderMinimize the header to give more screen space to products
Collapse for More Space

On smaller screens, tap Collapse Header to hide the action buttons and maximize the product grid area. The header expands again when you tap it.

Category Bar​

Below the search bar, a row of category buttons lets you filter the product grid.

How It Works​

  • Tap a category to filter the product grid to only show products in that category.
  • Tap "All" (the first button) to remove the filter and show all products.
  • Categories are displayed in the order configured by your admin.
  • The currently selected category is visually highlighted.
  • Categories may include emoji icons for quick visual identification (e.g., 🌿 Flower, 🍪 Edibles, 💨 Vapes).

Example Categories​

Depending on your store's configuration, you might see:

ButtonShows
AllEvery product in the catalog
🌿 FlowerDried cannabis flower
🚬 Pre-RollsPre-rolled joints and packs
💨 VapesCartridges, disposable pens
🍪 EdiblesGummies, chocolates, baked goods
🧴 TopicalsCreams, balms, lotions
🔧 AccessoriesGrinders, papers, pipes
🥤 BeveragesCannabis-infused drinks
Learn Your Categories

Memorizing which category a product belongs to is one of the fastest ways to improve your speed at the register. Instead of searching by name every time, tap the category and find the product visually.

Product Grid​

The product grid is the largest area on the screen, taking up the left side. It displays products as cards that you can tap to add to the cart.

Product Cards​

Each product card shows key information:

  • Product name — The primary identifier
  • Price — The selling price (shows both sale price and original price if on sale)
  • Sale badge — A colored badge showing the discount (e.g., "10% OFF") if the product is part of a sale campaign
  • Stock count — The number of units or grams available
  • Cannabis info (if enabled) — THC/CBD percentages and strain type badge (Indica, Sativa, Hybrid, CBD)
  • Category emoji — A small icon indicating the product category
  • Info button — Tap the "i" button to view detailed product information

Interacting with the Grid​

  • Tap a product card to add one unit to the cart. For weight-based products, a weight selection panel appears.
  • The grid scrolls vertically if there are more products than fit on one screen.
  • A product count is displayed at the bottom (e.g., "29 products").
  • A "Cached" indicator shows that the product catalog is available offline.

The search bar is located above the category tabs at the top of the product area.

Text Search​

  1. Tap the search bar (placeholder text: "Search products...").
  2. Start typing the product name.
  3. Results filter in real time as you type.
  4. Tap the matching product to add it to the cart.
  5. Clear the search to return to the full product grid.

Barcode Scanning​

If your register has a USB barcode scanner:

  1. Make sure the POS is the active window (the search bar does not need to be focused).
  2. Scan the barcode on the product.
  3. The scanner sends the barcode number as keystrokes, and the POS automatically matches it to a product.
  4. The product is added to the cart instantly.
Barcode Scanning Shortcut

You do not need to click the search bar before scanning. The POS listens for barcode input at all times. Just point the scanner at the barcode and squeeze the trigger — the product appears in the cart.

Search Tips​

  • Search works on product names, SKUs, and barcode numbers.
  • Partial matches work — typing "blue" will find "Blue Dream".
  • Search is case-insensitive — "BLUE" and "blue" return the same results.
  • Clear the search field after finding your product to restore the full grid.

Cart Panel​

The cart panel occupies the right side of the screen. This is where you build the current transaction.

At the top of the cart is a customer search bar where you can look up customers by name, email, phone number, loyalty code, or swipe their card. Attaching a customer to a sale:

  • Earns them loyalty points
  • Applies their tier discount automatically
  • Tracks the purchase in their history
  • Ensures compliance with daily purchase limits (for cannabis stores)

Cart Items​

When products are added, each item in the cart shows:

  • Product name — What was added
  • Quantity — How many units (with controls to adjust)
  • Line total — The price for this line (unit price x quantity)
  • Discount — If a discount was applied to this line, it shows the amount off

Cart Summary​

Below the item list, the cart summary shows:

LineDescription
SubtotalTotal before tax and discounts
DiscountTotal discount applied (if any)
TaxTax amount with the rate percentage
TotalFinal amount the customer owes

In split tax mode (GST/PST), the tax line breaks into separate GST and PST amounts.

Recent Activity​

When the cart is empty, the cart panel shows a Recent Activity section with your recent sales for the day. This lets you quickly check the last few transactions.

Quick Action Buttons​

Below the cart, buttons provide quick access (these appear when the cart is empty):

  • Manual Item — Add a custom item to the cart with a name and price (useful for items not yet in the catalog)
  • Recall — Bring back a previously held/parked cart
  • Payout — Record a cash payout from the register (when payouts are enabled)

POS Settings​

Tap the gear icon or access settings from the header to open the POS Settings panel. Here you can customize the register for your device:

Display Settings​

Toggle these options on or off to customize what appears on product cards:

SettingDescription
Show product imagesDisplay product photos on cards
Show prices on product cardsShow prices directly on the grid
Show stock levelsDisplay remaining stock count
Show sale/discount badgesShow sale badges on discounted products
Show category iconsDisplay emoji icons for categories
Show cannabis details (THC/CBD)Show THC/CBD percentages
Show cash drawer button in headerShow the Open Cash Drawer button
Show product info button on cardsShow the info "i" button on product cards
Show brand on product cardsDisplay the brand name

These settings only affect this device's display — they do not change what other registers see.

Language​

Switch the POS interface language:

  • English
  • Français (French)
  • Español (Spanish)
  • हिन्दी (Hindi)
  • ਪੰਜਾਬੀ (Punjabi)

Quick Actions​

The settings panel also provides quick-access buttons:

  • Report Product Issue — Flag a problem with a product (manager and admin only)
  • Start Demo Tour — Launch a guided walkthrough of the POS
  • Open Admin Panel — Switch to the admin interface (manager and admin only)
  • Get Support — Submit a support request

Register Lock Screen​

When you step away from the register, lock it to prevent unauthorized use:

  1. Tap the Lock / Switch User button in the header.
  2. The screen is replaced with the PIN entry keypad.
  3. To unlock, enter your PIN (or any authorized user's PIN to switch cashiers).

The locked register does not end the cash drawer session — the drawer stays open and transactions are preserved.

Always Lock When Stepping Away

Even for a quick bathroom break, lock the register. It takes two seconds and prevents anyone from processing sales under your name.

Payment Screen​

Payment method buttons (CASH, DEBIT, etc.) are directly visible in the cart panel below the cart totals. Tap a payment method to begin the payment flow.

Payment Methods​

MethodDescription
CashEnter the amount tendered; the system calculates change
DebitCustomer pays with debit card on the terminal. When a payment terminal is configured, the payment is sent to the terminal for processing.
E-TransferCustomer pays via e-transfer (if enabled)
Store CreditCustomer pays using a pre-loaded store credit balance (when enabled in store settings)
SplitSplit the payment across multiple methods

Cash Payment Flow​

  1. Tap "Cash".
  2. Quick amount buttons appear ($10, $20, $50, $100). When no amount has been entered, the main completion button shows "Exact" to record the sale for the exact total.
  3. Tap a quick button or type the exact amount the customer gave you.
  4. The change due is displayed prominently.
  5. Tap "Complete" to finalize the sale.

Card Payment Flow​

  1. Tap "Debit".
  2. The customer processes their card on the payment terminal.
  3. Once the terminal confirms the transaction, tap "Complete".

Split Payment Flow​

  1. Tap "Split".
  2. Select the first payment method and enter the amount.
  3. Select the second payment method for the remaining balance.
  4. Complete each portion.
Split Payment Example

If a customer wants to pay $20 in cash and the rest on debit:

  1. Tap Split.
  2. Select Cash, enter $20.00.
  3. The remaining balance appears.
  4. Select Debit for the remainder.
  5. Complete the sale.

Weight Selection Panel​

When you add a weight-based product (common for cannabis flower), a special panel appears:

Preset Weights​

Quick buttons for common weights:

ButtonWeight
1g1 gram
3.5gEighth (3.5 grams)
7gQuarter (7 grams)
14gHalf ounce (14 grams)
28gFull ounce (28 grams)

Custom Weight​

  • Tap "Custom" to enter an exact weight using the number pad.
  • Useful for products that are not sold in standard increments.

Scale Reading​

If a scale is connected:

  1. Place the product on the scale.
  2. Tap "Read Scale" to pull the weight automatically.
  3. The weight populates in the field and the price is calculated.
Weight-Based Pricing

The price is calculated automatically: weight x price per gram. The per-gram price is set in the product's configuration in the admin panel. Quality tiers may affect the per-gram price.

POS on Different Devices​

The POS is designed to work on various devices:

  • Full touch interaction with the grid and cart
  • Optimal screen size: 10" to 15"
  • Works in landscape or portrait orientation (landscape recommended)

Tablet (iPad, Android)​

  • Fully functional with touch
  • Install as a PWA for full-screen mode
  • Landscape orientation recommended for the best layout

Desktop Browser​

  • Works with mouse and keyboard
  • Barcode scanner support
  • Not touch-optimized but fully functional
Optimal Setup

The ideal POS setup is a touchscreen display (10-15 inches) in landscape orientation, with a USB barcode scanner and a network receipt printer. This gives cashiers the fastest, most natural workflow.

What's Next?​