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Loyalty API

Required scope: loyalty:read

If the store's plan does not include loyalty, these endpoints return 403 with Loyalty is not included in your plan (code: feature_not_enabled). The endpoints are read-only; loyalty points cannot be earned, redeemed or adjusted with an API key.

Decimal fields are strings

Money, percentage and multiplier fields on tiers and rewards (such as minimum_lifetime_spend, discount_percentage, points_multiplier, discount_amount) are sent as decimal strings like "1000.0". Integer fields such as level and points_required are numbers.


List Loyalty Tiers​

GET /api/v1/loyalty_tiers

Returns all active loyalty tiers ordered by level (up to 500). Not paginated.

Response​

{
"data": [
{
"id": 1,
"name": "Bronze",
"level": 1,
"description": null,
"color": "#CD7F32",
"minimum_lifetime_spend": "0.0",
"minimum_visits": 0,
"discount_percentage": "0.0",
"points_multiplier": "1.0",
"free_delivery": false,
"early_access_sales": false,
"benefits_description": null,
"benefits_list": []
},
{
"id": 2,
"name": "Gold",
"level": 3,
"description": "Our best customers",
"color": "#FFD700",
"minimum_lifetime_spend": "1000.0",
"minimum_visits": 0,
"discount_percentage": "5.0",
"points_multiplier": "1.5",
"free_delivery": true,
"early_access_sales": false,
"benefits_description": null,
"benefits_list": ["5.0% discount on all purchases", "1.5x points multiplier", "Free delivery"]
}
],
"meta": { ... }
}

List Loyalty Rewards​

GET /api/v1/loyalty_rewards

Returns currently available rewards that customers can redeem with points, ordered by points required (up to 500). Not paginated.

Query Parameters​

ParameterTypeDescription
customer_idintegerOnly rewards this customer can currently redeem. An unknown ID returns 404.

Reward Fields​

id, name, description, reward_type, points_required, discount_amount, discount_percentage, store_credit_amount, product_id, product_name, minimum_tier_level, redemption_limit, valid_from, valid_until, reward_description, validity_status, active.


Available Rewards for a Customer​

GET /api/v1/loyalty_rewards/available?customer_id=:id

Returns rewards the specified customer can currently redeem, along with their current points and tier. An unknown customer returns 404 with Customer not found.

Response​

{
"data": {
"customer_id": 1,
"customer_name": "Jane Smith",
"loyalty_points": 2450,
"loyalty_tier": "Gold",
"available_rewards": [ ... ]
}
}

Each entry in available_rewards has the same fields as List Loyalty Rewards.


Customer Loyalty Info​

Customer loyalty data is included in the Customers API response fields: loyalty_tier, loyalty_points, lifetime_spend, visit_count.